FLE, in addition to the ground handling services, provides also document handling and additional services to the airline companies:

Import activities:

* Activities made for import shipment
* Check document and possible discrepancies
* Make instruction on behalf of the airline companies for shipment containing special cargo
* Notify to the agent of the arrival of the freight
* Release import documents to the consignee and collect charges and airport taxes for the airline companies
* Cash collect
* Send Cash Collect to IATA
* Management of irregularities
* Tracing missing freight and awbs on behalf of the managed airline companies
* Issue of transfer manifest of freight transfer on other airline companies
* Data entry on the airline companies informative system with the data requested by cargo 2000
* Issuing of the monthly statement
* Maintain record of managed awbs on behalf of the airline company and issue irregularity report
* Custom assistance and issuing of T1 document, custom operations for final destination FCO, transit and door to door shipments

Export activities:

* Check awbs against booking-list
* Volume check
* Physical DGR check according to IATA
* Ready for carriage check
* Check for special cargo shipment
* Check of custom status for awb/manifest
* Send load plan and transport instruction
* Send awb copy to the airline company
* Send pre-alert requested by the airline company
* Assistance to custom or load problems
* Managment of the irregularities
* Tracing the shipment on behalf of the airline company
* Maintain record with the copy of all documents